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Service & repair software
Service and repair jobs, from booking to handing back.
Book items in, assign technicians, get the estimate approved, buy parts, keep the customer updated on WhatsApp, and bill the job when it's collected. Warranty is checked by serial number.
Every step
Each item moves through clear steps.
Book in
Customer, items, serial numbers, the problem, condition and what was left with it. A tag prints for each item.
Check and estimate
The technician writes what is wrong; the customer approves the estimate before work starts.
Repair
Parts from stock or bought for the job, labour, or work sent out to a service centre.
Hand back and bill
Advances are taken off, parts leave stock, and a guarantee on the work starts.
Warranty
Know at once if it's under warranty.
Enter or scan a serial number and Centrixa finds when the unit was sold and whether it is still covered by you or the brand. Free repairs under warranty are costed separately, so you see what warranty really costs.
- Warranty per product, in months, from the sale date.
- Guarantee on repairs for the days you choose.
- Repeat repairs linked to the earlier job.
- TechniciansItems shared fairly, least busy first
- Jobs boardEvery job by step, at a glance
- WhatsApp messagesReady-written for each step
- Status pageCustomers check with the QR on their slip
- Job cards and tagsA4 or thermal
- ReportsBy technician, brand, parts used, late jobs
Questions
About service jobs.
Which businesses is this for?
Any business that repairs, services, installs or inspects: electronics and devices, computers, appliances, vehicles, machinery, watches and more. The words on screen follow your trade.
Can one job have several items?
Yes. Each item has its own step, technician and result, and the customer gets one bill when they collect.
How does the customer know the status?
Send a WhatsApp message at any step with one tap, or let them scan the QR code on their job slip to see where their item is.
Can I buy parts for a job?
Yes. Order the part from a supplier right from the job; when it arrives, the job carries on and the cost goes to the job.
Related
See a job from booking to handing back.
We'll set Centrixa up with the words of your trade and walk you through a real job.
Book a free demo on WhatsAppOr call 0300 1189247 · email hello@getcentrixa.com